Consumer Lawyer
Consumer Law
For a defective product or service, the consumer may choose among free repair, replacement, refund, or a price reduction. As of 2025, disputes below a certain monetary threshold are resolved by the Consumer Arbitration Committee, and those above it by the consumer courts.
Consumer law provides special procedures to protect the consumer, who stands in a weaker position against the seller. Arbitration committee applications are free of court fees and do not require a lawyer; in high-value disputes and housing projects, however, professional handling directly affects the outcome.
Our office represents consumers at every stage of their disputes: from defective vehicle and housing claims to rescission of pre-paid housing sale contracts, and from timeshare cancellations to the recovery of unlawful bank charges.
Services We Provide in This Area
- Defective goods and services claims (vehicles, housing, electronics)
- Rescission and damages in pre-paid housing sales
- Cancellation of timeshare contracts
- Distance selling and right-of-withdrawal disputes
- Recovery of bank and loan charges
- Consumer Arbitration Committee applications and objections
- Subscription and telecom disputes
Frequently Asked Questions
Consumer Law: Frequently Asked Questions
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