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Av. Çağatay KISALaw & Consultancy

Esenyurt · Consumer Law

Consumer Lawyer in Esenyurt

If you are looking for a consumer lawyer in Esenyurt, you are in the right place. For a defective product or service, the consumer may choose among free repair, replacement, refund, or a price reduction. As of 2025, disputes below a certain monetary threshold are resolved by the Consumer Arbitration Committee, and those above it by the consumer courts. Your case is handled by a lawyer familiar with the practice of Büyükçekmece Courthouse.

Consumer Law Services for Esenyurt

Our Services as a Consumer Lawyer in Esenyurt

  • Defective goods and services claims (vehicles, housing, electronics)
  • Rescission and damages in pre-paid housing sales
  • Cancellation of timeshare contracts
  • Distance selling and right-of-withdrawal disputes
  • Recovery of bank and loan charges
  • Consumer Arbitration Committee applications and objections
  • Subscription and telecom disputes

Service Across Esenyurt

We serve clients from all neighbourhoods of Esenyurt, including Ardıçlı, Atatürk, Cumhuriyet, Esenkent, Fatih, Güzelyurt, İnönü, Mehterçeşme, Pınar, Saadetdere, Talatpaşa, Yeşilkent.

Frequently Asked Questions

Consumer Lawyer in Esenyurt — FAQ

For an assessment of your specific case, please book an appointment.

Yes. If the defect affects the vehicle's value or use, the consumer may exercise one of the optional remedies: free repair, replacement with a defect-free equivalent, refund, or a price reduction. The Court of Cassation upholds replacement and refund claims where the defect is significant.

In distance sales, the consumer may exercise the right of withdrawal within 14 days without giving any reason. Exceptions apply, such as custom-made products, perishable goods, and opened hygiene products.

A significant part of the civil and criminal files in Esenyurt is heard at Büyükçekmece Courthouse. A significant portion of civil and criminal cases from Esenyurt are heard at the Büyükçekmece Courthouse. Given the case volume generated by Turkey's most populous district, working with a lawyer who is experienced and familiar with local practice speeds up the process.

Yes. Our office is located in Esenyurt; we meet clients from Esenyurt and the surrounding districts at the office, on site when needed, or online. You can reach us by phone or WhatsApp to book an appointment.

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