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Av. Çağatay KISALaw & Consultancy

Büyükçekmece · Consumer Law

Consumer Lawyer in Büyükçekmece

If you are looking for a consumer lawyer in Büyükçekmece, you are in the right place. For a defective product or service, the consumer may choose among free repair, replacement, refund, or a price reduction. As of 2025, disputes below a certain monetary threshold are resolved by the Consumer Arbitration Committee, and those above it by the consumer courts. Your case is handled by a lawyer familiar with the practice of Büyükçekmece Courthouse.

Consumer Law Services for Büyükçekmece

With its coastline, long-established community, and rapidly developing housing projects, Büyükçekmece is one of the centers of Istanbul's western side. The district's intense real estate activity brings with it title deed, construction-for-land-share, lease, and expropriation disputes.

Our office is located in Esenyurt, within the judicial district of the Büyükçekmece Courthouse. We attend hearings, site inspections, and enforcement proceedings at the Büyükçekmece Courthouse in person, managing cases with a team well versed in the practices of the local courts.

Consumer law provides special procedures to protect the consumer, who stands in a weaker position against the seller. Arbitration committee applications are free of court fees and do not require a lawyer; in high-value disputes and housing projects, however, professional handling directly affects the outcome. Our office represents consumers at every stage of their disputes: from defective vehicle and housing claims to rescission of pre-paid housing sale contracts, from timeshare cancellations to the recovery of banks' unlawful charges, and in health-law disputes (malpractice, cosmetic procedures) arising within consumer law. Learn more about Consumer Law →

Our Services as a Consumer Lawyer in Büyükçekmece

  • Defective goods and services claims (vehicles, housing, electronics)
  • Rescission and damages in pre-paid housing sales
  • Cancellation of timeshare contracts
  • Distance selling and right-of-withdrawal disputes
  • Recovery of bank and loan charges
  • Consumer Arbitration Committee applications and objections
  • Subscription and telecom disputes
  • Medical malpractice claims for pecuniary and non-pecuniary damages
  • Cosmetic surgery and dentistry disputes (contract for work)
  • Claims based on lack of informed consent

Büyükçekmece Courthouse: Practice Note

In malpractice actions brought against private healthcare institutions in Büyükçekmece, we carefully pursue patients' rights through the consumer court and expert examination proceedings; before the same court, we also pursue claims for defective housing and rescission of contract, particularly for consumers who purchased homes from construction-for-land-share projects.

Common Consumer Law Disputes in Büyükçekmece

  • Malpractice compensation actions against private hospitals
  • Cosmetic surgery disputes
  • Actions based on lack of informed consent
  • Rescission and damages claims in off-plan (pre-paid) housing sales
  • Defective housing and construction defect actions
  • Consumer Arbitration Committee applications

Service Across Büyükçekmece

We serve clients from all neighbourhoods of Büyükçekmece, including Mimarsinan, Kumburgaz, Fatih, Cumhuriyet, Dizdariye, Alkent, Sinanoba, Güzelce, Celaliye, Tepecik.

The concentration of private healthcare institutions and clinics in the area leads to frequent legal claims arising from malpractice and cosmetic surgery; around Alkent and Sinanoba, where new housing projects are concentrated, consumer disputes arising from off-plan sales contracts are also frequent.

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Frequently Asked Questions

Consumer Lawyer in Büyükçekmece — FAQ

For an assessment of your specific case, please book an appointment.

Yes. If the defect affects the vehicle's value or use, the consumer may exercise one of the optional remedies: free repair, replacement with a defect-free equivalent, refund, or a price reduction. The Court of Cassation protects replacement and refund claims where the defect is significant.

In distance sales, the consumer may exercise the right of withdrawal within 14 days without giving any reason. Exceptions apply, such as custom-made products, perishable goods, and opened hygiene products.

For contract-based claims against private hospitals and physicians, the limitation period is, as a rule, 5 years; in mandate relationships it can vary depending on when the harm was discovered. For public hospitals, an application to the administration within 1 year is followed by a full remedy action. A deadline analysis must always be performed for the specific case.

Yes. The Court of Cassation treats cosmetic operations as contracts for work carrying a promise of result; where the promised result has not been achieved, the physician's liability is far stricter than under a complication defense.

A significant part of the civil and criminal files in Büyükçekmece is heard at Büyükçekmece Courthouse. The Büyükçekmece Courthouse handles a substantial share of the civil, criminal, enforcement, and family court cases from Büyükçekmece, Esenyurt, and the surrounding districts. With our office located within the courthouse's judicial district, we can attend hearings and follow case files with a distinct speed advantage.

Yes. Our office is located in Esenyurt; we meet clients from Büyükçekmece and the surrounding districts at the office, on site when needed, or online. You can reach us by phone or WhatsApp to book an appointment.

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From our office in Esenyurt, by phone or in an online meeting — we are at your side.

Phone0850 303 77 29During business hoursWhatsAppSend a quick messageWhatsApp messages only — answered within one business dayEmailinfo@cagataykisa.av.trReply within one business dayOfficeCumhuriyet Mahallesi 1979. Sokak No:16 Önay Garden Residence Daire:244, Esenyurt/İstanbulVisits by appointment

Office Hours

Weekdays
09:00 – 19:00
Saturday
10:00 – 15:00
Sunday
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